Hi,
I’ve been trying to activate my R1 for a week now, scanning the QR code for the rabbithole from my computer screen but every time I just get: Unable to link your account: Error Code #1.
I’ve tried it on different devices, using different networks but without any result…
I saw that a few people on Reddit had the same issue but not solution was provided on the thread.
Thanks for any help!
Hi @ralphurmel!
Error Code #1 is a network error, indicating that something is wrong with the network connection. It could perhaps be something to do with your WiFi setup. There are often edge cases here that are hard to diagnose.
I would recommend trying to activate via a mobile hotspot if possible. If you can activate that way, it’s likely that your WiFi will work after that.
Wow ok! That did the trick indeed.
Great! I’ll close this thread now then.