I can’t get my r1 to scan the initial QR code to activate my account. Please help.
this problem is very common, check the posts you might find your answer already
Hi @MasterT103 ,
welcome here.
After the registration in your ‘rabbit-hole account’ on the website ‘hole.rabbit.tech’ , you can get the QR Code as well.
Maybe this could improve the quality to scan with your rabbit r1.
Hello,
Thank you for the quick response.
I used the qr activation code on my iPhone 15.
It has pretty good resolution. Maybe a computer monitor would be better then?
Thank you,
~Tyler
Hi @MasterT103 ,
no problem, thank you for your reply.
I used a monitor, too, for a higher and better resolution.
Greetings,
~Maximilian
When scanning QR from phone specifically alot of people have said they had to zoom in.
We’re working on some improvements here, but generally, it’s worth pulling up the QR code on a computer rather than on your phone.
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