Need help R1 overheating & battery drains fast, no support reply

Hey folks,
my R1 gets really hot, the battery drains super fast, and overall it’s really slow. I’ve emailed support twice but never got a response.

Has anyone experienced the same or knows what I can do?

Would really appreciate any help.
Thanks!

1 Like

I’m also experiencing both the issues and “support”. As an initial backer it’s disappointing as I have enjoyed being along for the ride, but currently my unit is unusable. Hoping OS2 will offer a fix

Disspointed i still havent heard back on my ticket since end of May. I’m going on a trip in Oct and would like to take my rabbit, but i dont know where i stand without a response from the Rabbit team. :frowning:

Ich warte auch schon seit zwei monaten auf support ticket hat noch keinen geantwortetIch warte auch schon seit 2 Monaten auf Support Ticket hat noch keinen geantwortet