Broken already 🙁

Hey all, had the R1 for barely a week and now the camera won’t line up anymore, all it sees is orange and it has a rattling sound. It has been kept inside its plastic case. I’ve tried rebooting it several times and the camera is still misaligned :disappointed_face: HELP

I’ll raise this as a ticket for you. Please keep an eye on your email as information will be requested.

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Hi, I’ve gotten the camera to realign by opening and closing the camera with the side button but there is still a huge rattle inside like a piece of loose plastic.

Still waiting to hear from anyone, the R1 basically now feels like a cheap plastic kids toy, rattles very loudly and camera is now always askew and I have to constantly reboot it to get it to go straight again. I’ve turned it off as it’s pretty useless now.