2 ways translation

general chat
1

Hi all.

I sent this to the community manager but didn’t hear back. So posting here for the community:

Currently the “2 way language translation” is in reality 1 way. Eg English to French. If you then speak in French back, it will not work.

I am asking that the team to setup so one button press automatically switches the translation round eg French to English. Currently the only way to achieve this is to exit and reload the translate mode.

Anyone who can write basic code knows how simple this function would be to implement, two lines…

Let’s get the team to address!

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2

I can’t confirm this problem with DE to EN / EN to DE.

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3

I have tried Telugu the Indian language with English and vice versa and it works.

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4

Yeah, you must have made a mistake, OP. I’ve tested more than 20 different languages and it’s always both sides that get translated or 2-way.

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5

So just to be clear, when you set initially the language, and it says press to speak first you speak English to Italian, and then you press and hold again and now speak Italian, you hear it translate to English?

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6

Yes, i just test the translation also and it works the two ways.

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7

I know you got a few replies from the community saying, “it totally works, what do you mean?”…. But I’d love to hear more from you or others with the same problem,

My assumption is, you aren’t alone in this issue, and it probably has something to do with the difference between “how engineers use it”(how the feature was designed), and “how you use it”. If that difference in perspective results in a failure, we should fix it :slight_smile:

Can you say more about the workflow you use? example below:

  1. I say, “start translating from English to Spanish”
  2. < r1 enters translation mode>
  3. I press the button and talk in English
  4. < r1 responds with translation in Spanish>
  5. My friend pushes the button and talks in Spanish
  6. < r1 responds with translation in English>

——
Does your process look similar? Something different?

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8

It does,t work on mine either. Only one way.

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9

I’ve seen this issue. The way I’ve been able to reliably trigger it is by launching the translator, and then doing nothing for several minutes. After some time, it will make crazy mistakes. The wildest mistake I’ve seen is that instead of translating, the translator replies to me in the language I spoke in.

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10

That sounds like some kind of timeout problem to me.

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11

What process are you following when it doesn’t work? If you describe it similarly to how I did above, I can try to reproduce:)

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12

Appreciate this from the staff for asking for that engineer and customer difference and the clear steps

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