hi unfortunately Lam playground (r1) not working I tried to restart, refresh page but it doesn’t display anything this problem is on two rabbit r1 devices that I have so I think it’s a general problem can it be solved somehow?
This may have been a temporary issue, when I tried today I playground seemed to work normally for me.
Note that it uses your R1 device as a proxy so it’s important that the R1 has a good internet connection.
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Hi @cldferrilab ,
maybe try to refresh your rabbit r1 device by pressing the ‘PTT button’ for 5x times.
It doesn’t works also by pressing the ‘PTT button’ for 5x times.
I have opened a report three days ago…
identical problem
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I’ve tested this on two different devices, and the problem persists across both. One of the two devices is brand new. The devices fails to allow proper navigation in LAM for the r1 visualization…
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I can’t replicate this, for me it still works as expected. I’m in the Netherlands, can it be an issue related to Italy?
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It could be a network problem, however it worked before, now it doesn’t work in wifi or 4G in Italy
After the update I have seen it one or two times works and later has stopped… I don’t know… I am in Italy…
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How about teach mode? Does that work? And if you try to launch a teach mode session with google.it?
Yes, Teach Mode works, as also the LAM in the web version… and also the requests from the r1 device to go on xxx.site are satisfied…
Ah, I realize I did not read correctly, I was looking at playground but almost never use the R1 version (not that playground(web) gets much use).
Playground (r1) works, but does not show progress. Not Italy specific then, sorry to lead you down that rabbit hole.
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As of today I am still having the same issue starting LAM playground. Am I the only one ? 
Yes it’s more over 15 days that I have this problem too… put your vote in the report I’ve opened
…are there only 3 of us having this problem? I’d be curious to know why…
I doubt it. Some users on a Facebook group also have problems. The real problem is Rabbit R1 support does not reply to my submited tickets for 2 weeks. That is more concerning.
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Thank you very much for your reply, unfortunately I only follow here, I don’t follow anywhere else so you reassured me… as for the lack of response, I think the support team is a bit lacking… I sent them my resume to work in technical support at 16 February when they were still responding… maybe I should have waited for a difficult moment like this…
Don’t worry… they are only a few, but they are serious… here you can see the entire Team 
Rabbit staff - rabbit community // break free
I hope they will resolve this soon…
Who encounter this issue is from European Union?
- Yes
- No
0
voters
Thanks for the reply. A support team member finally responded to my tickets. I have already tried all of his recommendation numerous times even before he contacted me. Too bad I had to return this product due to this issue and lack of responses. Not a great way to run a businness if they can’t provide the proper support.
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