Spotify no audio output

I ran into this several times now, maybe every 10. Time i listen to music: It will start the spotify music player and the song starts playing (visually), but no audio. Then i check on my phone in the spotify app, and the song is shown as playing, too. It says output is “chrome web player”. I tried to change the output device to my phone and back, there is just the chrome player option which should be the rabbit I assume? But no output from the rabbit still.

It seems to happen only when i have the spotify app active on my phone - even if sometimes it is in the background.

Is this a known bug?

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Also until now i wasnt really able to fix that. Its always trial and error - rebooting r1, closing spotify on my phone, restarting spotify on r1. Trying 2 or 3 times. And at some point later it works again.

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Hi! We have some fixes in the pipeline for this, I was just looking at a conversation the engineers have been having, so please stay tuned!

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@simon thank you a lot for the fast response!

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I hope a fix comes soon for this no audio output from spotify through the rabbit r1, even though the songs are playing on the website, and r1 is able to control start/stop songs playing on spotify, but yet no audio still on the r1 device.