# The camera function is disabled **URL:** \ **Category:** bug report\ **Created:** [June 13, 2024, 1:37pm UTC](https://forum.rabbitcommunity.tech/t/the-camera-function-is-disabled/782 "2024-06-13T13:37:50Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![ralphurmel](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/ralphurmel/32/505_2.png) [@ralphurmel](https://forum.rabbitcommunity.tech/u/ralphurmel)\ **Post date:** [June 13, 2024, 1:37pm UTC](https://forum.rabbitcommunity.tech/t/the-camera-function-is-disabled/782/1 "2024-06-13T13:37:50Z")
My R1 refuses to use its camera because it is disabled for privacy and security reasons. Why is that? ---
**Author:** ![simon](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/simon/32/4_2.png) [@simon](https://forum.rabbitcommunity.tech/u/simon)\ **Post date:** [June 13, 2024, 2:11pm UTC](https://forum.rabbitcommunity.tech/t/the-camera-function-is-disabled/782/2 "2024-06-13T14:11:26Z")
I haven’t heard of this before. Can you take a photo? Try disabling terminal mode (if you have it enabled) and rebooting device (hold down the button for 60s then release) ---
**Author:** ![ralphurmel](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/ralphurmel/32/505_2.png) [@ralphurmel](https://forum.rabbitcommunity.tech/u/ralphurmel)\ **Post date:** [June 13, 2024, 2:26pm UTC](https://forum.rabbitcommunity.tech/t/the-camera-function-is-disabled/782/3 "2024-06-13T14:26:59Z")
After disabling the terminal and rebooting it now says ‘the camera eye is not currently activated’ When I reboot I can see the camera moving, so it def works. ---
**Author:** ![simon](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/simon/32/4_2.png) [@simon](https://forum.rabbitcommunity.tech/u/simon)\ **Post date:** [June 13, 2024, 2:29pm UTC](https://forum.rabbitcommunity.tech/t/the-camera-function-is-disabled/782/4 "2024-06-13T14:29:45Z")
This is quite odd and not something I’ve come across. Could I ask you to email support@rabbit.tech about this? If they’ve come across this before they may have a fix, or if not they can initiate a replacement. Very strange! ---
**Author:** ![ralphurmel](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/ralphurmel/32/505_2.png) [@ralphurmel](https://forum.rabbitcommunity.tech/u/ralphurmel)\ **Post date:** [June 13, 2024, 2:51pm UTC](https://forum.rabbitcommunity.tech/t/the-camera-function-is-disabled/782/5 "2024-06-13T14:51:07Z")
I’m not hopeful because with the error code #1 bug I flagged in the other thread they took a week to respond and none of their suggestions worked. But I’ll give it a shot. ---
**Author:** ![ralphurmel](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/ralphurmel/32/505_2.png) [@ralphurmel](https://forum.rabbitcommunity.tech/u/ralphurmel)\ **Post date:** [June 14, 2024, 10:11am UTC](https://forum.rabbitcommunity.tech/t/the-camera-function-is-disabled/782/6 "2024-06-14T10:11:13Z")
Ok they’ve been very helpful so far, I’ll update if we find a fix. The hardware seems fine because I can just take pictures with the eye without issue. ---
**Author:** ![drewjustdrew](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/drewjustdrew/32/622_2.png) [@drewjustdrew](https://forum.rabbitcommunity.tech/u/drewjustdrew)\ **Post date:** [June 16, 2024, 6:55am UTC](https://forum.rabbitcommunity.tech/t/the-camera-function-is-disabled/782/7 "2024-06-16T06:55:01Z")
I’m sure this isn’t it, but I’ve gotten “camera not…” messages if I try to ask it a vision question and I’m not in the right context. It takes practice. Double-click to open camera; long click to ask a question; wait for camera to trigger. The “camera not…” message doesn’t guide you towards getting the order of the steps correct. It makes you think the camera is broken or something. ---
**Author:** ![ralphurmel](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/ralphurmel/32/505_2.png) [@ralphurmel](https://forum.rabbitcommunity.tech/u/ralphurmel)\ **Post date:** [June 16, 2024, 8:14am UTC](https://forum.rabbitcommunity.tech/t/the-camera-function-is-disabled/782/8 "2024-06-16T08:14:43Z")
That is actually very helpful. So the vision requests cannot be handled unless you manually open the camera. Seems like that can be sorted in a future update because it should be able to enable this function from the conversational interface… For now that works for me so @simon you can close this topic. ---
**Author:** ![ralphurmel](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/ralphurmel/32/505_2.png) [@ralphurmel](https://forum.rabbitcommunity.tech/u/ralphurmel)\ **Post date:** [June 16, 2024, 8:16am UTC](https://forum.rabbitcommunity.tech/t/the-camera-function-is-disabled/782/9 "2024-06-16T08:16:01Z")
And it’s normal that for each vision request a picture is taken right? ---
**Author:** ![drewjustdrew](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/drewjustdrew/32/622_2.png) [@drewjustdrew](https://forum.rabbitcommunity.tech/u/drewjustdrew)\ **Post date:** [June 17, 2024, 5:06am UTC](https://forum.rabbitcommunity.tech/t/the-camera-function-is-disabled/782/10 "2024-06-17T05:06:18Z")
Yes. I think making a vision request is the only way to get pictures into your journal at the moment, so that’s a thing.