# rabbit-hole - Sometimes website not reachable

**URL:** <https://forum.rabbitcommunity.tech/t/rabbit-hole-sometimes-website-not-reachable/13114>\
**Category:** issues & bugs\
**Created:** [August 2, 2024, 3:19pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-sometimes-website-not-reachable/13114 "2024-08-02T15:19:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BlueNexus9](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/bluenexus9/32/3692_2.png) [@BlueNexus9](https://forum.rabbitcommunity.tech/u/BlueNexus9)\
**Post date:** [August 2, 2024, 3:19pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-sometimes-website-not-reachable/13114/1 "2024-08-02T15:19:01Z")

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Hi rabbit-team,

from time to time or sometimes the rabbit-hole can not be used after the login on the website:

hole.rabbit.tech

This problem occurs only rarely.  
In this case I would like to use the rabbit-hole with my android smartphone (latest version).

 ![1000125504](https://us1.discourse-cdn.com/flex002/uploads/rabbit/original/2X/d/d93b4ac1b0ae549bfc9850a33e52f0912a3bb934.png)

What could be the cause of these timeouts, because the stabilization of the connection is necessary for daily tasks in the future?

Thank you for your support. 🙂

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**Author:** ![leahcim](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/leahcim/32/3688_2.png) [@leahcim](https://forum.rabbitcommunity.tech/u/leahcim)\
**Post date:** [August 2, 2024, 3:47pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-sometimes-website-not-reachable/13114/2 "2024-08-02T15:47:19Z")

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Do you sometimes leave the site open for longer while logged in? I noticed that. I suspect that it might have something to do with maintenance work.

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**Author:** ![BlueNexus9](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/bluenexus9/32/3692_2.png) [@BlueNexus9](https://forum.rabbitcommunity.tech/u/BlueNexus9)\
**Post date:** [August 6, 2024, 10:49pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-sometimes-website-not-reachable/13114/3 "2024-08-06T22:49:57Z")

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Hi @leahcim ,

you could be right. Thank you for your reply. 👍

I have my rabbithole tab always open on my smartphone.

After closing and relogin to my account the problem disappears. Could it be a cookie problem?

I will have my focus on it.