# rabbit hole not working **URL:** \ **Category:** general chat\ **Created:** [July 9, 2024, 9:12pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-not-working/11232 "2024-07-09T21:12:33Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![bobbymarinelli](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/bobbymarinelli/32/3289_2.png) [@bobbymarinelli](https://forum.rabbitcommunity.tech/u/bobbymarinelli)\ **Post date:** [July 9, 2024, 9:12pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-not-working/11232/1 "2024-07-09T21:12:33Z")
getting this 400 error when i try to sign into my rabbit hole where it used to work and i was able to sign into Spotify and sites etc… [https://hole.rabbit.tech/api/auth/callback?error=unauthorized&error\_description=user%20is%20blocked&state=eyJyZXR1cm5UbyI6Imh0dHBzOi8vaG9sZS5yYWJiaXQudGVjaCJ9](https://hole.rabbit.tech/api/auth/callback?error=unauthorized&error_description=user%20is%20blocked&state=eyJyZXR1cm5UbyI6Imh0dHBzOi8vaG9sZS5yYWJiaXQudGVjaCJ9) ---
**Author:** ![Angus](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/angus/32/3932_2.png) [@Angus](https://forum.rabbitcommunity.tech/u/Angus)\ **Post date:** [July 10, 2024, 10:05am UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-not-working/11232/2 "2024-07-10T10:05:39Z")
Same here, HTTP ERROR 400 ---
**Author:** ![bobbymarinelli](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/bobbymarinelli/32/3289_2.png) [@bobbymarinelli](https://forum.rabbitcommunity.tech/u/bobbymarinelli)\ **Post date:** [July 11, 2024, 3:28pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-not-working/11232/3 "2024-07-11T15:28:10Z")
Have you heard of any fix? I would assume the rabbit company would kind of need to rest the account for us… but I haven’t heard back. ---
**Author:** ![raven](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/raven/32/254_2.png) [@raven](https://forum.rabbitcommunity.tech/u/raven)\ **Post date:** [July 11, 2024, 6:10pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-not-working/11232/5 "2024-07-11T18:10:59Z")
Looks like your account is marked as blocked as you can see in the URL. I would say contact support. ---
**Author:** ![Hal-9000](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/hal-9000/32/2182_2.png) [@Hal-9000](https://forum.rabbitcommunity.tech/u/Hal-9000)\ **Post date:** [July 11, 2024, 7:23pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-not-working/11232/6 "2024-07-11T19:23:56Z")
Mine is working I use this below link as a short cut on my phones Home Screen. [https://hole.rabbit.tech/](https://hole.rabbit.tech/) If above doesn’t work go to rabbit.tach main website And go to support and rabbit hole you should be able to get in that way ---
**Author:** ![bobbymarinelli](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/bobbymarinelli/32/3289_2.png) [@bobbymarinelli](https://forum.rabbitcommunity.tech/u/bobbymarinelli)\ **Post date:** [July 11, 2024, 7:47pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-not-working/11232/7 "2024-07-11T19:47:04Z")
Yeah it’s still giving me the same error. I’ve contacted Support over a week ago and they said someone was looking into it but never got back to me. ---
**Author:** ![Hal-9000](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/hal-9000/32/2182_2.png) [@Hal-9000](https://forum.rabbitcommunity.tech/u/Hal-9000)\ **Post date:** [July 11, 2024, 7:59pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-not-working/11232/8 "2024-07-11T19:59:33Z")
Odd I have been in and out of it all day no problem. ---
**Author:** ![bobbymarinelli](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/bobbymarinelli/32/3289_2.png) [@bobbymarinelli](https://forum.rabbitcommunity.tech/u/bobbymarinelli)\ **Post date:** [July 11, 2024, 8:19pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-not-working/11232/9 "2024-07-11T20:19:05Z")
yeah it worked fine for a while…this is an issue that may only be happening to a small percentage of rabbit hole users i assume … for some unknown reason… Angus has mentioned this happening to him too… ---
**Author:** ![Kaffepojke](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/kaffepojke/32/3459_2.png) [@Kaffepojke](https://forum.rabbitcommunity.tech/u/Kaffepojke)\ **Post date:** [July 11, 2024, 8:54pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-not-working/11232/10 "2024-07-11T20:54:22Z")
Would recommend posting in the bug section instead: > **[issues & bugs](https://forum.rabbitcommunity.tech/c/help-and-bug-reports/7)** > > need some help with your r1? post here. spotted a bug? post in the bug report subcategory! ---
**Author:** ![KLParker1946](https://avatars.discourse-cdn.com/v4/letter/k/9fc29f/32.png) [@KLParker1946](https://forum.rabbitcommunity.tech/u/KLParker1946)\ **Post date:** [July 11, 2024, 8:57pm UTC](https://forum.rabbitcommunity.tech/t/rabbit-hole-not-working/11232/11 "2024-07-11T20:57:35Z")
im getting an error code #6. I have tried iphone, laptop, rabbit.tech, and same error code. wth? @simon