# QR codes are not scanning

**URL:** <https://forum.rabbitcommunity.tech/t/qr-codes-are-not-scanning/13303>\
**Category:** issues & bugs\
**Created:** [August 9, 2024, 6:38am UTC](https://forum.rabbitcommunity.tech/t/qr-codes-are-not-scanning/13303 "2024-08-09T06:38:30Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Tofi](https://avatars.discourse-cdn.com/v4/letter/t/e9bcb4/32.png) [@Tofi](https://forum.rabbitcommunity.tech/u/Tofi)\
**Post date:** [August 9, 2024, 6:38am UTC](https://forum.rabbitcommunity.tech/t/qr-codes-are-not-scanning/13303/1 "2024-08-09T06:38:30Z")

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I encountered a few issues:  
Rabbit does not scan QR codes. It replays that it has no access to a camera. Rabbit beta tries to scan the QR code with the camera turned off.  
When the camera is turned on, Rabbit Beta takes a picture but replays that it has no access to a camera.  
Finally, as it does not work for QR codes, I guess it won’t recognise regular 1D barcodes from price tags to look for better offers on the product.

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**Author:** ![raven](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/raven/32/254_2.png) [@raven](https://forum.rabbitcommunity.tech/u/raven)\
**Post date:** [August 9, 2024, 10:13pm UTC](https://forum.rabbitcommunity.tech/t/qr-codes-are-not-scanning/13303/2 "2024-08-09T22:13:16Z")

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Might be a better post for the suggestions and ideas channel since it is not a currently supported feature so not really a bug. If you post in there then people can vote on it to get it added.

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**Author:** ![Tofi](https://avatars.discourse-cdn.com/v4/letter/t/e9bcb4/32.png) [@Tofi](https://forum.rabbitcommunity.tech/u/Tofi)\
**Post date:** [August 9, 2024, 10:20pm UTC](https://forum.rabbitcommunity.tech/t/qr-codes-are-not-scanning/13303/3 "2024-08-09T22:20:37Z")

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It is in the latest update video at the end as a working function.

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**Author:** ![raven](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/raven/32/254_2.png) [@raven](https://forum.rabbitcommunity.tech/u/raven)\
**Post date:** [August 9, 2024, 10:24pm UTC](https://forum.rabbitcommunity.tech/t/qr-codes-are-not-scanning/13303/4 "2024-08-09T22:24:17Z")

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The latest video was their quarterly update. Do you mean it was in there or a different video? if so can you give me a time stamp so I can check it out.

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**Author:** ![justin](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.rabbitcommunity.tech/justin/32/45_2.png) [@justin](https://forum.rabbitcommunity.tech/u/justin)\
**Post date:** [August 9, 2024, 11:17pm UTC](https://forum.rabbitcommunity.tech/t/qr-codes-are-not-scanning/13303/5 "2024-08-09T23:17:25Z")

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QR code scanning is not a function of r1, other than initial setup when you scan the account QR. I think what you’re referencing could be QR code improvements on the website where it’s displayed.

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**Author:** ![Tofi](https://avatars.discourse-cdn.com/v4/letter/t/e9bcb4/32.png) [@Tofi](https://forum.rabbitcommunity.tech/u/Tofi)\
**Post date:** [August 10, 2024, 8:52am UTC](https://forum.rabbitcommunity.tech/t/qr-codes-are-not-scanning/13303/6 "2024-08-10T08:52:47Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/rabbit/original/2X/3/377b58f55e70835214e30d532e746f9191a60721.jpeg)  
that’s what I’m referencing; yes, it is mentioned about setup, but what’s the difference between recognising the QR code in setup and recognising the QR code at all and using it as a prompt input?