# bug report

**URL:** https://forum.rabbitcommunity.tech/c/help-and-bug-reports/bug-report/16.md

[Latest](https://forum.rabbitcommunity.tech/latest.md) · [Categories](https://forum.rabbitcommunity.tech/categories.md) · [Tags](https://forum.rabbitcommunity.tech/tags.md)

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## [About the bug report category](https://forum.rabbitcommunity.tech/t/about-the-bug-report-category/82)

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**Author:** [@simon](https://forum.rabbitcommunity.tech/u/simon)\
**Replies:** 1\
**Last updated:** [March 23, 2026, 9:25pm UTC](https://forum.rabbitcommunity.tech/t/about-the-bug-report-category/82 "2026-03-23T21:25:13Z")

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Please post your bug reports in this category with as much info as possible.

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## [Magic Voice and Gallery no longer work on the R1 with OS3](https://forum.rabbitcommunity.tech/t/magic-voice-and-gallery-no-longer-work-on-the-r1-with-os3/15939)

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**Author:** [@blinkingline](https://forum.rabbitcommunity.tech/u/blinkingline)\
**Replies:** 1\
**Last updated:** [September 30, 2026, 8:06pm UTC](https://forum.rabbitcommunity.tech/t/magic-voice-and-gallery-no-longer-work-on-the-r1-with-os3/15939 "2026-09-30T20:06:55Z")

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Subject says it all. Magic Gallery seems to no longer function at all, and you can no longer enter prompts to change Magic Voice. When trying to do this from the web you get this error: failed to save custom prompt. pl…

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## [Bluetooth Keyboard support](https://forum.rabbitcommunity.tech/t/bluetooth-keyboard-support/76)

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**Author:** [@Chris](https://forum.rabbitcommunity.tech/u/Chris)\
**Replies:** 22\
**Last updated:** [September 21, 2026, 2:32pm UTC](https://forum.rabbitcommunity.tech/t/bluetooth-keyboard-support/76 "2026-09-21T14:32:27Z")

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Bluetooth keyboard support as been improved as of the latest OTA, but there still persists a small bug. When you’re using the BT keyboard and the cursor is shown on the input line, you can type. If you hit enter and sen…

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## [Initial Setup OTA Update Failure](https://forum.rabbitcommunity.tech/t/initial-setup-ota-update-failure/15618)

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**Author:** [@KitBowman](https://forum.rabbitcommunity.tech/u/KitBowman)\
**Replies:** 2\
**Last updated:** [May 31, 2026, 11:28pm UTC](https://forum.rabbitcommunity.tech/t/initial-setup-ota-update-failure/15618 "2026-05-31T23:28:16Z")

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I began the setup of my r1 and got all the way to downloading the first OTA update. The r1 defaults to a, ‘no update’ message and stays on that screen. No download, no controls. The only way to break out of this is a har…

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## [Factory Reset Without Losing Data](https://forum.rabbitcommunity.tech/t/factory-reset-without-losing-data/15825)

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**Author:** [@rodrop](https://forum.rabbitcommunity.tech/u/rodrop)\
**Replies:** 0\
**Last updated:** [May 31, 2026, 11:17am UTC](https://forum.rabbitcommunity.tech/t/factory-reset-without-losing-data/15825 "2026-05-31T11:17:47Z")

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I want to reset my R1. I have been using it for two years and want to avoid losing all my data with a factory reset. Just curious if there is a safe way to do this and not lose my data . I reviewed this page and sense…

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## [Creations- App development and failure](https://forum.rabbitcommunity.tech/t/creations-app-development-and-failure/15488)

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**Author:** [@KHutchison](https://forum.rabbitcommunity.tech/u/KHutchison)\
**Replies:** 2\
**Last updated:** [September 15, 2025, 7:55pm UTC](https://forum.rabbitcommunity.tech/t/creations-app-development-and-failure/15488 "2025-09-15T19:55:44Z")

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Hey guys! I absolutely love the recent updates! Ive been having a blast exploring various features. I find myself with an abnormal amount of free time for the next few weeks and really wanted to dive into a project Ive h…

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## [Intern not responding to secondary or follow up responses.](https://forum.rabbitcommunity.tech/t/intern-not-responding-to-secondary-or-follow-up-responses/15353)

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**Author:** [@DrAndy](https://forum.rabbitcommunity.tech/u/DrAndy)\
**Replies:** 3\
**Last updated:** [August 28, 2025, 6:49pm UTC](https://forum.rabbitcommunity.tech/t/intern-not-responding-to-secondary-or-follow-up-responses/15353 "2025-08-28T18:49:06Z")

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Hello community, Enjoying my rabbit r1. I’ve had a friend purchase one. In them playing with the free intern they’ve expressed concern it wasn’t letting them go far (I assumed the free limitation). The prompt was to cr…

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## [R1 searching / showing images doesn't work anymore](https://forum.rabbitcommunity.tech/t/r1-searching-showing-images-doesnt-work-anymore/14094)

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**Author:** [@Designer](https://forum.rabbitcommunity.tech/u/Designer)\
**Replies:** 4\
**Last updated:** [July 31, 2025, 9:03pm UTC](https://forum.rabbitcommunity.tech/t/r1-searching-showing-images-doesnt-work-anymore/14094 "2025-07-31T21:03:46Z")

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I just noticed the feature of the R1 showing images doesn’t work anymore. Hopefully this will get fixed soon! Do other people have the same issue?

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## [My R1 is confused](https://forum.rabbitcommunity.tech/t/my-r1-is-confused/15263)

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**Author:** [@scottmcirvin](https://forum.rabbitcommunity.tech/u/scottmcirvin)\
**Replies:** 0\
**Last updated:** [June 16, 2025, 10:52pm UTC](https://forum.rabbitcommunity.tech/t/my-r1-is-confused/15263 "2025-06-16T22:52:42Z")

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When I ask my R1 question about teach mode or R1’s voice it does answer my question? I’ll ask any questions about teach mode and it will assume I’m trying to make a new teach mode session and say it could process my req…

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## [R1 is not charging anymore!](https://forum.rabbitcommunity.tech/t/r1-is-not-charging-anymore/15073)

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**Author:** [@alex.hent](https://forum.rabbitcommunity.tech/u/alex.hent)\
**Replies:** 4\
**Last updated:** [May 23, 2025, 12:31pm UTC](https://forum.rabbitcommunity.tech/t/r1-is-not-charging-anymore/15073 "2025-05-23T12:31:56Z")

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Dear @rabbit My R1 was sitting for a while in my draw cabinet. Today i wanted to give it another shot and check whats new with it. Strangely it just doesn’t charge anymore. Anything i can do ?

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## [GenUI quality has been negatively impacted](https://forum.rabbitcommunity.tech/t/genui-quality-has-been-negatively-impacted/14826)

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**Author:** [@Sozdatel](https://forum.rabbitcommunity.tech/u/Sozdatel)\
**Replies:** 3\
**Last updated:** [March 5, 2025, 8:47pm UTC](https://forum.rabbitcommunity.tech/t/genui-quality-has-been-negatively-impacted/14826 "2025-03-05T20:47:13Z")

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Hi there, I’ve posted pictures of my GenUI featuring a Tiger King theme before (Generative UI \[Showcase Thread\] - #78 by Sozdatel) and as you can see it would give it a themed title as well as some little tiger emojis an…

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## [Unexpected artifact creation and photo organization impossible with it](https://forum.rabbitcommunity.tech/t/unexpected-artifact-creation-and-photo-organization-impossible-with-it/14797)

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**Author:** [@the-rabbit-clown](https://forum.rabbitcommunity.tech/u/the-rabbit-clown)\
**Replies:** 0\
**Last updated:** [February 16, 2025, 10:37am UTC](https://forum.rabbitcommunity.tech/t/unexpected-artifact-creation-and-photo-organization-impossible-with-it/14797 "2025-02-16T10:37:08Z")

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Environment Device: rabbit r1 Operating System: rabbitOS Browser/Software: \[20250122.10/0.8.249(134FE64)\] Connection: \[2.4GHz/5GHz wifi, 4G LTE\] Software Version: \[12th February 2025\] Reproduction Rate: \[1/36\] rabbit …

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## [Tmobile Hotspot Issues](https://forum.rabbitcommunity.tech/t/tmobile-hotspot-issues/94)

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**Author:** [@keithtrippy](https://forum.rabbitcommunity.tech/u/keithtrippy)\
**Replies:** 16\
**Last updated:** [February 13, 2025, 6:24pm UTC](https://forum.rabbitcommunity.tech/t/tmobile-hotspot-issues/94 "2025-02-13T18:24:41Z")

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Still having connection problems with my Tmobile iPhone and getting a hotspot to connect with the r1. Latest OTA update running 20240517.18/0.8.86(134D88B).

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## [grammar problems in german language](https://forum.rabbitcommunity.tech/t/grammar-problems-in-german-language/14725)

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**Author:** [@leahcim](https://forum.rabbitcommunity.tech/u/leahcim)\
**Replies:** 2\
**Last updated:** [February 2, 2025, 4:17am UTC](https://forum.rabbitcommunity.tech/t/grammar-problems-in-german-language/14725 "2025-02-02T04:17:21Z")

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When r1 speaks in German, there are grammatical errors in certain cases. For example, when you says “Please introduce yourself”, r1 answers and in a sentence where “…Dich…” should actually come, “…Dir…” comes, which is n…

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## [Voice Command Launch Issue for Arcade Mode](https://forum.rabbitcommunity.tech/t/voice-command-launch-issue-for-arcade-mode/14513)

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**Author:** [@clel](https://forum.rabbitcommunity.tech/u/clel)\
**Replies:** 2\
**Last updated:** [January 24, 2025, 11:12pm UTC](https://forum.rabbitcommunity.tech/t/voice-command-launch-issue-for-arcade-mode/14513 "2025-01-24T23:12:15Z")

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I would like to report an issue regarding the voice command functionality for launching the arcade mode. Currently, I am unable to initiate the arcade mode using voice commands, as the system consistently attempts to pla…

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## [Other language is not consistent](https://forum.rabbitcommunity.tech/t/other-language-is-not-consistent/14673)

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**Author:** [@leahcim](https://forum.rabbitcommunity.tech/u/leahcim)\
**Replies:** 1\
**Last updated:** [January 21, 2025, 9:17pm UTC](https://forum.rabbitcommunity.tech/t/other-language-is-not-consistent/14673 "2025-01-21T21:17:10Z")

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I think it’s great that r1 now understands and can speak German, but I noticed that the voice output in German is not consistent across all tasks and functions. Numbers, for example, are still pronounced in English, and…

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## [Cosmetic issues with "German"](https://forum.rabbitcommunity.tech/t/cosmetic-issues-with-german/14654)

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**Author:** [@huggi](https://forum.rabbitcommunity.tech/u/huggi)\
**Replies:** 4\
**Last updated:** [January 21, 2025, 1:45pm UTC](https://forum.rabbitcommunity.tech/t/cosmetic-issues-with-german/14654 "2025-01-21T13:45:09Z")

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Hi @rabbit Since you released 12 new languages, I think we can collect “cosmetic issues” (or bugs) with the new language here. Here I simple changed the Language from “English” to “German”, nothing more. R-Cade 0.1 …

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## [r-cade with external keyboard does not work properly](https://forum.rabbitcommunity.tech/t/r-cade-with-external-keyboard-does-not-work-properly/14647)

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**Author:** [@the-rabbit-clown](https://forum.rabbitcommunity.tech/u/the-rabbit-clown)\
**Replies:** 0\
**Last updated:** [January 17, 2025, 5:04am UTC](https://forum.rabbitcommunity.tech/t/r-cade-with-external-keyboard-does-not-work-properly/14647 "2025-01-17T05:04:47Z")

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Environment Device: rabbit r1 Operating System: rabbitOS Browser/Software: \[20250113.10/0.8.230(134FE04)\] Connection: \[Bluetooth\] Software Version: \[16th January 2025\] Reproduction Rate: \[5/5\] rabbit community, are yo…

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## [Custom prompts check (as voice command) will overwrite the description already setled](https://forum.rabbitcommunity.tech/t/custom-prompts-check-as-voice-command-will-overwrite-the-description-already-setled/14621)

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**Author:** [@the-rabbit-clown](https://forum.rabbitcommunity.tech/u/the-rabbit-clown)\
**Replies:** 0\
**Last updated:** [January 12, 2025, 10:34am UTC](https://forum.rabbitcommunity.tech/t/custom-prompts-check-as-voice-command-will-overwrite-the-description-already-setled/14621 "2025-01-12T10:34:46Z")

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Environment Device: rabbit r1 Operating System: rabbitOS Browser/Software: \[n/a\] Connection: \[2.4GHz/5GHz wifi, 4G LTE\] Software Version: \[19th December 2024\] Reproduction Rate: \[5/5\] rabbit community, are you experie…

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## [r-cade operation](https://forum.rabbitcommunity.tech/t/r-cade-operation/14620)

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**Author:** [@RussOniPad](https://forum.rabbitcommunity.tech/u/RussOniPad)\
**Replies:** 0\
**Last updated:** [January 12, 2025, 12:35am UTC](https://forum.rabbitcommunity.tech/t/r-cade-operation/14620 "2025-01-12T00:35:30Z")

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Thank you for this GREAT tool to change outfits on the r1 I want to bring up an issue when you get the new outfit, you have the option to WEAR or COLLECT. There seems to be an issue the collect or wear this outfit, you h…

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## [Verizon Hotspot - No Internet Connection](https://forum.rabbitcommunity.tech/t/verizon-hotspot-no-internet-connection/14588)

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**Author:** [@RussOniPad](https://forum.rabbitcommunity.tech/u/RussOniPad)\
**Replies:** 1\
**Last updated:** [January 5, 2025, 7:49am UTC](https://forum.rabbitcommunity.tech/t/verizon-hotspot-no-internet-connection/14588 "2025-01-05T07:49:42Z")

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I’ve assumed when driving in my car that when I was on the road that my Verizon Hotspot would just work when I was in my car, I have a SIM Chip as well from T-Mobile which isn’t great as far as coverage, but noticing my …

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## [Rattling sound and camera stuck](https://forum.rabbitcommunity.tech/t/rattling-sound-and-camera-stuck/14528)

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**Author:** [@Jowiko](https://forum.rabbitcommunity.tech/u/Jowiko)\
**Replies:** 1\
**Last updated:** [December 22, 2024, 10:32pm UTC](https://forum.rabbitcommunity.tech/t/rattling-sound-and-camera-stuck/14528 "2024-12-22T22:32:43Z")

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Hi there, not sure how to address my issue of a rattling sound and when the camera moves i can hear crunching sounds sometimes and then it get stuck. It somehow became unstuck and now I am leery about using it.

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## [custom UI should be default on enabled](https://forum.rabbitcommunity.tech/t/custom-ui-should-be-default-on-enabled/14498)

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**Author:** [@leahcim](https://forum.rabbitcommunity.tech/u/leahcim)\
**Replies:** 0\
**Last updated:** [December 18, 2024, 7:02pm UTC](https://forum.rabbitcommunity.tech/t/custom-ui-should-be-default-on-enabled/14498 "2024-12-18T19:02:34Z")

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In order to make it easier for users to use the custom UI, the function should be on the default on enabled. Otherwise, problems or open questions can arise, such as here:

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## [missing: timezones on continent africa :(](https://forum.rabbitcommunity.tech/t/missing-timezones-on-continent-africa/13780)

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**Author:** [@farmrabbit](https://forum.rabbitcommunity.tech/u/farmrabbit)\
**Replies:** 6\
**Last updated:** [December 17, 2024, 5:37am UTC](https://forum.rabbitcommunity.tech/t/missing-timezones-on-continent-africa/13780 "2024-12-17T05:37:41Z")

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Hi @rabbit , while presetting-up my default settings to work with the R1 I noticed that the continent “Africa” is not available in the list. Here is how it looks now: Would be nice if someone can add the missing +50…

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## [Screen Reader labeling for recordings in the Rabbithole](https://forum.rabbitcommunity.tech/t/screen-reader-labeling-for-recordings-in-the-rabbithole/14318)

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**Author:** [@Metusvi](https://forum.rabbitcommunity.tech/u/Metusvi)\
**Replies:** 8\
**Last updated:** [December 4, 2024, 11:57pm UTC](https://forum.rabbitcommunity.tech/t/screen-reader-labeling-for-recordings-in-the-rabbithole/14318 "2024-12-04T23:57:20Z")

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As I was making a few recordings; I came across an issue when my screen reader (NVDA) would read the labels of the player’s functions. When navigating in my case, down arrow; I encountered these responses: The 0:00 see…

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## [Spotify music screen timeout](https://forum.rabbitcommunity.tech/t/spotify-music-screen-timeout/2514)

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**Author:** [@Sirpilz](https://forum.rabbitcommunity.tech/u/Sirpilz)\
**Replies:** 3\
**Last updated:** [December 4, 2024, 2:02pm UTC](https://forum.rabbitcommunity.tech/t/spotify-music-screen-timeout/2514 "2024-12-04T14:02:48Z")

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So I noticed that when playing spotify if the screen is on its pretty much flawless playback, but as soon as the screen goes off around 40secs the sound glitches and can speed up the song slightly till it catches back up…

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## [Feedback Mode Issues on R1 Device](https://forum.rabbitcommunity.tech/t/feedback-mode-issues-on-r1-device/14382)

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**Author:** [@clel](https://forum.rabbitcommunity.tech/u/clel)\
**Replies:** 0\
**Last updated:** [November 24, 2024, 2:52pm UTC](https://forum.rabbitcommunity.tech/t/feedback-mode-issues-on-r1-device/14382 "2024-11-24T14:52:13Z")

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The feedback mode on the R1 device is currently experiencing issues or is under maintenance. This post was made from Lam Playground. Using the forum might be a better way to deliver feedback, as it allows users to see re…

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## [Inconsistent usability](https://forum.rabbitcommunity.tech/t/inconsistent-usability/14380)

<div class="topic-metadata">

**Author:** [@leahcim](https://forum.rabbitcommunity.tech/u/leahcim)\
**Replies:** 0\
**Last updated:** [November 24, 2024, 10:20am UTC](https://forum.rabbitcommunity.tech/t/inconsistent-usability/14380 "2024-11-24T10:20:43Z")

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On the one hand, I think it’s great that those responsible at Rabbit have realized that it’s actually quite good to use the touchscreen that the r1 has sensibly, but I also think that in order to ensure that the r1 is un…

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## [Shake to return home doesn't work](https://forum.rabbitcommunity.tech/t/shake-to-return-home-doesnt-work/14177)

<div class="topic-metadata">

**Author:** [@RussOniPad](https://forum.rabbitcommunity.tech/u/RussOniPad)\
**Replies:** 5\
**Last updated:** [November 15, 2024, 1:05am UTC](https://forum.rabbitcommunity.tech/t/shake-to-return-home-doesnt-work/14177 "2024-11-15T01:05:11Z")

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Since the last OTA, the shake to return home no longer works. It was a good fix, too, when they got the sensitivity correct, but the OTA killed it. You now have to scroll back to Home with the wheel. I’m sure they will f…

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## [Reminders randomly delete](https://forum.rabbitcommunity.tech/t/reminders-randomly-delete/14221)

<div class="topic-metadata">

**Author:** [@KarimGouda04](https://forum.rabbitcommunity.tech/u/KarimGouda04)\
**Replies:** 1\
**Last updated:** [November 2, 2024, 5:43pm UTC](https://forum.rabbitcommunity.tech/t/reminders-randomly-delete/14221 "2024-11-02T17:43:21Z")

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Hello @rabbit, Hello @everyone, Today I encountered a bug with the reminders feature. Once setting up a reminder, it will remain in memory for a few minutes then when asking R1 to tell me my reminders it says: “No remin…

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